We ship worldwide! 🌍

 See our shipping options, despatch times and estimated delivery times below:

UK Shipping

We offer standard shipping in the UK via Royal Mail. Next day delivery is not offered by VOXY. Once your order has been shipped you will be automatically sent shipment confirmation and a tracking link to the email address you ordered with. 

See our despatch and estimated delivery times below.

See Royal Mail's service updates here, this will show any known interruptions within their delivery service.

International Shipping

All International orders are shipped via Royal Mail on a tracked service for full visibility. Once your order has been shipped you will be automatically sent shipment confirmation and a tracking link to the email address you ordered with. Once your order reaches its country of destination your parcel will be handed over to your local customs and/or delivery service for final delivery. 

VOXY ships its products globally from the UK. Most countries outside of the UK are not charged import tax; some however are, for example EU countries. This tax is at the discretion of your local jurisdiction and is not charged by VOXY. VOXY has no control over any import taxes that you may be subject to and/or how much these charges may be and VOXY will not reimburse any such costs. You as the customer are responsible for checking such taxes on your local government website.

See our despatch and estimated delivery times below.

See Royal Mail's international service updates here, this will show any known interruptions within their delivery service in the UK, this will not show any known interruptions within your local delivery service. 

 

Despatch Times

Orders are despatched on Monday, Wednesday and Friday ("Despatch Day(s)").

Orders placed on a weekday after 11am BST will be despatched on the next Despatch Day. Orders placed on Friday (after 11am BST), Saturday, Sunday or on a UK Bank Holiday will be despatched on the next available Despatch Day.

Sales & New Drops - If you have ordered during a new release or a site-wide sale, please allow our team 5 working days to despatch your order.

Delays - Some shipping delays are unavoidable due to unforeseeable events such as delivery service strikes, delays and backlogs. VOXY is not able to refund postage costs for delayed deliveries unless the delay was caused by VOXY or within VOXYs control. 

 

Delivery Times

The below delivery times are estimates from the date of despatch. VOXY cannot reimburse shipping costs where delayed delivery is out of VOXYs control.

UK: 1-3 working days from despatch

Europe: 5-7 working days from despatch (custom charges may apply)

United States: 5-7 working days from despatch

Australia/NZ: 12-14 working days from despatch

Delivery times do not include customs clearance delays which are out of VOXYs control.

See our FAQs here if you have any concerns about your shipment.

If you need further help please reach out to us at: support@voxyofficial.com