We ship worldwide! 🌍

 

Orders placed Monday to Thursday after 5pm GMT will be shipped the following day. Orders placed on Friday, Saturday, Sunday or on UK Bank Holidays will be shipped on the next available working day.

Note that some shipping delays are unavoidable due to unforeseeable events such as delivery service strikes and backlogs. Any such events will be communicated to all customers via email as soon as they become known. VOXY is not able to refund postage costs for delayed deliveries unless the delay was caused by VOXY or within VOXYs control. 

If you have ordered during a new release or a site-wide sale, please allow our team 5 working days to ship your order. 

 

UK Shipping

We currently only offer standard shipping in the UK via Royal Mail. Next day delivery is not offered by VOXY. Once your order has been shipped we will provide you with a tracking number via email through which you can track the progress of your order. 

See our estimated delivery times below.

See Royal Mail's service updates here, this will show any known interruptions within their delivery service.

International

All International orders are shipped by Royal Mail on a tracked service for full visibility. Once your order reaches its country of destination your parcel will be handed over to your local delivery service for final delivery. Once your order has shipped we will provide you with a tracking number via email through which you can track the progress of your order.

VOXY ships its products globally from the UK. Most countries outside of the UK are not charged import tax; some however are. This tax is at the discretion of your local jurisdiction and is not charged by VOXY. VOXY has no control over any import taxes that you may be subject to and/or how much these charges may be and VOXY will not reimburse any such costs. You as the customer are responsible for checking such taxes on your local government website.

See our estimated delivery times below.

See Royal Mail's international service updates here, this will show any known interruptions within their delivery service in the UK, this will not show any known interruptions within your local delivery service. 

Delivery Times

The below delivery times are estimates from the date of shipment. VOXY cannot reimburse postage costs where delayed delivery is out of VOXYs control.

UK: 1-3 working days from shipment

Europe: 5-7 working days from shipment (custom charges may apply)

United States: 5-7 working days from shipment

Australia/NZ: 12-14 working days from shipment

 

See our FAQs here if you have any concerns about your shipment.

If you need further help please reach out to us at: support@voxyofficial.com