Shipping

We ship worldwide! 🌍

Coronavirus Information: In an attempt to reduce the spread of Coronavirus, many postal services are reducing the number of staff working. This has resulted in some shipping delays, most notably when shipping internationally. Most shipments are arriving in good time however some are taking a little longer to arrive than you may be used to so please bear this in mind when ordering.   

 

As a UK based business we use Royal Mail for all of our shipping both domestic and international. If we receive an order before 11am GMT we aim to ship it out the very same day. For orders received after this time we ship the following day. 

Christmas Shipping Dates:

Country Last Shipping Date
United Kingdom 18th December
Australia 10th December
Belgium 17th December
Canada 12th December
France 17th December
Germany 15th December
Ireland 17th December
Italy 12th December
Netherlands 15th December
New Zealand 10th December
Spain 15th December
USA 11th December

 


UK Shipping


We are currently only offering standard shipping in the UK due to the Coronavirus interrupting next day shipping timelines. 


Standard shipping is sent via Royal Mail 1st Class and has a delivery estimate of between 1-3 days. Please note that in the current climate, shipping delays are not uncommon however 90% of orders arrive within the expected delivery window. 


International


For international orders we offer two forms of shipping: ‘Standard’ and ‘Tracked & Signed’. All ‘Tracked and Signed’ items are tracked in the UK and overseas with online confirmation of delivery provided.  We ship all packages duties unpaid. There is a chance your local jurisdiction will enforce tariff collection.


If you have selected ‘Tracked & Signed’ delivery then we will provide you with a tracking number and you parcel can be tracked here: https://www.royalmail.com/track-your-item#/


Shipping Times

Region Standard Shipping Tracked & Signed Next Day Delivery
UK 3 days N/A 1 day
Europe 3-5 working days 3-7 working days N/A
Rest of World 6-7 working days 5-7 working days N/A


If you have any more questions about a shipment then please reach out to us at: support@voxyofficial.com