Shipping

We ship worldwide! 🌍

 

Coronavirus Information: In an attempt to reduce the spread of Coronavirus, many postal services are reducing the number of staff working. This has resulted in some shipping delays, most notably when shipping internationally. Most shipments are arriving in good time however some are taking a little longer to arrive than you may be used to so please bear this in mind when ordering.   

 

As a UK based business we use Royal Mail for all of our shipping both domestic and international. Orders placed on weekdays after 5pm GMT will be shipped the following day. Orders placed on Saturday, Sunday or on UK Bank Holidays will be shipped on the next available weekday or working day.

UK Shipping


We are currently only offering standard shipping in the UK due to the Coronavirus interrupting next day shipping timelines. 


Standard shipping is sent via Royal Mail 1st Class and has a delivery estimate of between 1-3 days. Please note that in the current climate, shipping delays are not uncommon however 90% of orders arrive within the expected delivery window. 


International


For international orders we offer two forms of shipping: ‘Standard’ and ‘Tracked & Signed’. All orders to Europe are sent on a tracked service for full visibility.

'Standard' delivery is an untracked service.

‘Tracked and Signed’ items are tracked from shipment in the UK and overseas to delivery. We recommend this service for all international orders. We ship all packages duties unpaid. There is a chance your local jurisdiction will enforce tariff collection.

If you have selected ‘Tracked & Signed’ delivery then we will provide you with a tracking number and you parcel can be tracked here: https://www.royalmail.com/track-your-item#/

 

Shipping Times

Region Standard Shipping Tracked  Next Day Delivery
UK 3 working days N/A 1 day
Europe N/A 4-5 working days N/A
Rest of World 6-7 working days 6-7 working days N/A

 

If you have any more questions about a shipment then please reach out to us at: support@voxyofficial.com